A hotel-only offshoot is being introduced across 30 countries by the Lowcost Travel Group. Hoteling.com features 300,000 properties around the world and is available in 13 different languages. More »
The launch of the Apple Watch might not have had the fanatical reaction that greeted the iPhone when it was originally launched back in 2007, but it has raised the profile of wearables and has helped drive consumer adoption over the past year. More »
Lufthansa has announced a series of ‘direct connect’ deals to by-pass global distribution systems (GDSs) in Germany and a deal with Google Flights to by-pass travel agents in the US. More »
The call centre agent of the future will become ‘super agents’ capable of handling the most complex queries as more simple requests are automated. More »
Travel brands need to do more to elicit an emotional response from consumers and be more memorable, delegates at an Accord half day conference hosted by Google were told. More »
The latest Email Marketing Industry Census shows brands want to implement automated campaigns above all else. This is not surprising when we look at how effective automation can be: B2C marketers using automation have seen conversion rates as high as 50% More »
CoachHire.com is poised to launch an API to the trade as part of a bid to “disrupt group ground transport globally”. Managing director, Mathew Hassell, believes the coach hire firm is filling a gap in the market for agents and travel management companies, by “taking the leg work out” when they are looking to book group travel. More »
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